Effective Date: 10/07/2025
At Lawfiq, your privacy matters. We’re committed to protecting your personal data, being transparent about how we use it, and making sure you stay in control.
This Privacy Policy explains what information we collect, why we collect it, how we use it, and your rights under UK data protection laws.
Who We Are
Lawfiq is a UK-based legal support platform offering services aligned with Islamic values. For data protection purposes, we act as the “Data Controller” of your personal data. If you have any questions, contact us at:
Email: info@lawfiq.com
What We Collect
We collect only what we need to serve you properly. This may include:
- Personal Information: Your name, phone number, email address, and other contact details
- Case Information: Details related to your legal inquiry or services requested
- Payment Details: Only when required for processing service fees
- Technical Data: IP address, browser type, and interaction with our site (for security and analytics)
We do not collect sensitive data unless it’s necessary for a specific legal service and you’ve given clear consent.
How We Use Your Data
We use your data to:
- Respond to your inquiries or service requests
- Deliver and manage legal services you’ve requested
- Send updates about your case, appointments, or relevant legal information
- Improve our website and user experience
- Comply with legal obligations or professional regulations
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Legal Basis for Using Your Data
We rely on the following legal grounds to use your personal data:
- Consent: You gave us permission to use your data for specific purposes
- Contract: We need your data to deliver the service you requested
- Legal Obligation: We’re required by law to process certain data
- Legitimate Interest: To manage our business and improve services (without overriding your rights)
Sharing Your Data
We only share data when necessary:
- With trusted partners helping us deliver legal services (e.g., case management tools, cloud storage)
- With regulatory bodies if required by law
- With payment processors, if applicable
All third-party partners are required to comply with strict confidentiality and data protection standards.
How We Store and Protect Your Data
Your data is stored securely on encrypted servers. We use up-to-date security tools, limit access to authorized personnel only, and regularly review our systems to guard against loss, misuse, or unauthorized access.
We keep your data only as long as necessary—typically for the duration of the service and a period required for legal or professional obligations (usually 6 years in the UK for legal records).
Your Rights
Under UK GDPR, you have rights including:
- Access – You can ask what personal data we hold about you
- Correction – You can request changes to incorrect or outdated data
- Deletion – You can request we delete your data in certain cases
- Objection – You can object to certain uses, like marketing
- Data Portability – You can request a copy of your data in a machine-readable format
To make a request, email us at info@lawfiq.com.
Cookies
Our site uses cookies to help us understand how visitors use the site and to make improvements. You can control cookie preferences in your browser settings.
A cookie banner may appear when you first visit the site, giving you options to accept or manage cookies.
Third-Party Links
Our website may link to other websites or services. Once you leave our site, we are not responsible for how other sites handle your data. Always check their privacy policies.
Updates to This Policy
We may update this policy from time to time. If we make significant changes, we’ll post a clear notice on the site or notify you by email.
Contact Us
If you have any questions, concerns, or complaints about how we handle your data, contact us at:
Email: info@lawfiq.com
Phone: +44 7459720680
If you’re not satisfied with how we handle your complaint, you can contact the UK’s Information Commissioner’s Office (ICO).
